It seems as though some browsers are causing the following error message when attempting to login to the support portal:
To resolve this for Safari you will need to open Safari, then go to Preferences and then the Privacy Tab. Then uncheck the "prevent cross-site tracking." Then try to load the page again.
To resolve this for Chrome you will need to update the browser or any privacy blocking extensions to always allow "newenglandsecurity.zendesk.com".
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