General

Account & Billing

• What does account suspended means?
• Fix “This Account Has Been Suspended” Message On Your Website

Pre-Sales Questions

• Do you have any way to test the speed of your hosting?
• Can you help me transfer my website from my old provider?
• Are there any contracts, hidden fees, etc... ?
• Do you offer any type of caching?
• Do you offer CDN services?
• Can you host international domains?

FAQ

• What are your rules on spamming?
• Do you offer web hosting?
• When logging into the support portal site, I receive the error “Forbidden – Invalid Authenticity Token”
• How can agents leverage knowledge to help customers?

Announcements

• Welcome to your Help Center!